Many businesses have discovered why VoIP (Voice over IP; also known as digital phone service, digital telephony, or broadband phone) is such a powerful tool for maintaining a competitive edge. VoIP replaces your company phone line with a high-speed Internet connection. It is that simple. When a company switches to an IP-based unified communications system, they find that it increases productivity by combining and simplifying their communication tools. VoIP secures your voice and data, while making it easier for employees to maintain access to a company’s network, whether at work or at home.

A world without VoIP is becoming less and less desirable, since it opens up the opportunity for significant change in the way that people communicate.  There are still the usual basic telephones to communicate in real-time, but now we also have the possibility of using pure IP-based phones, including desktop and wireless phones, as well as videophones. Rather than calling into the office for a quick conference call, a person can call the office and see the conference happening as they take part in it. Another example of this is voicemail. Right now, your company probably has some kind of standard voicemail messaging system with an old-school telephone. With VoIP voicemail, you get the improved functionality of voicemail (for instance, the ability to call someone back directly and easily), plus you can get each voicemail emailed to you as an audio file attachment. You can even use your email to track missed calls or call the person back & directly from your email. In short, VoIP enables people to communicate in more ways and with more choices, while being cost efficient.

Still not convinced? Here is a top 10 list why many businesses have made the switch to VoIP.

1.   Less expensive phone service

2.   Affordable local and long distance

3.   Free calling features with optional advanced features

4.   Convenience

5.   Mobility

6.   24/7 monitoring of your phone system by IT professionals

7.   Save money by combining your phone and data networks

8.   Increase in employee productivity

9.   Gives you time to focus on your business and not your network

10. No charge for incoming calls.

From businesses that have made the switch, VoIP has proven itself to be a quality successor to the average, everyday telephones we’ve all grown up with. It also saves you money on your monthly phone bill without sacrificing quality or convenience. A misconception of VoIP is that it slows down your internet by running on the same cable, however this is not true. Your broadband Internet and ISP (Internet Service Provider) can handle the slight increase in traffic. In fact, VoIP makes it easy to add extra phone lines and allows you to send multiple phone calls across your IP network with no interruptions or connectivity issues. Without slowing your company down, your employees have more ways to stay connected. The result is again simple…With a unified communications system, you'll spend less time focusing on technology and more time focusing on what matters - your business.